Welcome to IT Support

General

• Accessing the Community
• Changing the display resolution
• Free Cam 8
• IT Support app - disable always on top function
• Network drives missing
• Printing Photos from File Explorer

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Adobe

• Password Protect PDF Files
• Save a PDF as a word document

Corner Stones

• Cornerstones - Activating LockLizard

GL Assessment

• GL Assessment - Adding Students

Fusion Mobile

• Ordering from the fusion app
• Registering with the Fusion Mobile App

Internet Filtering

• Smoothwall - Installing SSL certificate on Windows
• Import SSL Certificate to iOS
• Smoothwall Certificate - Apple OSX (MacOS)
• Import SSL Certificate to Android

Inventry

• Inventry - Import staff from Arbor
• Inventry - Setting Base URL

Lynx

• Lynx 5 - Opens and Closes

Microsoft Edge

• inPrivate Mode for Edge

MyConcern

• My Concern - Logging In
• MyConcern - Activating Account

ParentPay

• Adding ParentPay consent data into UDF in Sims
• Generating letters in Parent Pay
• Merge Children
• Parent Pay - Adding A secondary contact
• Parent pay - Parent Pay upload
• ParentPay - Activating your account

Remote Desktop

• Accessing Remote Desktop via a Web Browser
• Create a Remote Desktop Gateway Shortcut
• RDWeb: Downloading a File
• RDWeb: Uploading a file
• Setting up Remote Desktop on iOS

Sign In App

• How to see who is signed in or out
• Run reports on my sign in app

SISRA Observe

• Accessing Outcomes and Results
• Change username to something memorable
• Creating a target in SISRA
• Creating an Observation
• Modifying a Target in SISRA
• SISRA - Starting an observation

Smart Notebook

• How to sign in to my SMART account

VLC Player

• How to play a film on VLC

Wordpress Websites

• Wordpress - Managing Menus
• Wordpress - Rename Pages
• Wordpress - Term Dates
• WordPress Creating a dropdown

Zoom

• Admitting people into the meeting
• Joining a Zoom Meeting
• Recording meeting in Zoom
• Registering for Zoom
• Scheduling a Zoom Meeting
• Sharing screen on Zoom

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